Theorizing COVID-19 information retrieving from a culture-centered lens: Communication infrastructures for challenging disinformation

Underpinned by the notion that communication equality is crucial in developing communication infrastructures for health and well-being, this study explores experiences of COVID-19 information retrieving in a low-income suburban area in Aotearoa from a culture-centered lens. Drawing from in-depth interviews with ethnic minority residents, we reveal two polarizing experiences: at one end, residents were confident in the government's representation of COVID-19 but also fearful and anxious, while at the other end, residents were skeptical of formal institutions and expressed alternative views about COVID-19. The findings illuminate how community distrust is intertwined with communication inequality, which can further entrench and magnify health inequality, informing key recommendations for culturally centering pandemic communications and creating infrastructures to challenge disinformation. [ FROM AUTHOR]

Receiving Healthcare Amidst Poverty During the COVID-19 Lockdowns: A Culture-Centered Interrogation.

COVID-19 has exacerbated existing health inequalities globally. Guided by the culture-centered approach, this study examined perspectives and experiences of healthcare during two lockdowns in four marginalized contexts in Aotearoa New Zealand. The participants' narratives depicted dissatisfaction with the new modes of healthcare delivery, reporting longer waiting times, a preference for face-to-face delivery, language barriers, and issues with the limitations in support people attending appointments. This resulted in healthcare being delivered in a way that was not in keeping with the localized cultural norms of communication and collective support, further exacerbating existing health inequalities. Our findings suggest that public health interventions in response to COVID-19 within the context of healthcare delivery have the potential to further reify and reproduce exclusions and experiences of marginalization, with cultural marginalization reifying structural marginalization.

Negotiating Health Amidst COVID-19 Lockdown in Low-income Communities in Aotearoa New Zealand.

Aotearoa New Zealand's public health crisis communication approach amidst the COVID-19 pandemic effectively mobilized the nation into swift lockdown, significantly reducing community transmission. This communication approach has been applauded around the world. How did communities situated amongst the "margins of the margins" in Aotearoa New Zealand navigate through the existing structural barriers to health during the pandemic? In this study, we use a culture-centered analysis to foreground the structural context of disenfranchisement amidst the COVID-19 lockdown. Drawing on in-depth interviews with participants in a larger ethnographic project on poverty and health across three communities in Aotearoa New Zealand, we attend to the ways in which health is negotiated amidst the COVID-19 outbreak and lockdown response at the "margins of the margins." The narratives point out that health communication interventions to prevent COVID-19 in the context of Aotearoa New Zealand furthered the marginalization of communities at the margins, and community voices were largely erased from the enactment of interventions. With the extant structures failing to recognize these aspects of everyday struggles of health at the margins, the health and access challenges were further magnified during COVID-19. Our attention to communication situated in relationship to structures builds a register for health communication scholarship in the context of COVID-19 that is committed to disrupting the behaviorally based hegemonic health communication literature and transforming the unequal terrains of health experiences.